Reservations on 888-9-CS-BEACH / 888-927-2322

reservations@coralstoneclub.com

Welcome to Coral Stone Club on Seven Mile Beach on Grand Cayman

Survey

What unit did you stay in?

What day of the week did you arrive?

How would you rate the check-in process?

Greeting

Excellent Very Good Good Fair Poor

Overall helpfulness addressing inquiries

Excellent Very Good Good Fair Poor

Key and instructions on locking doors

Excellent Very Good Good Fair Poor

Instructions on opening/closing doors

Excellent Very Good Good Fair Poor

Instructions on using technology

Excellent Very Good Good Fair Poor

Please rate the following regarding your expectation vs. experience for the PROPERTY

Location to the beach

Excellent Very Good Good Fair Poor

Location to outside facilities (restaurants, shopping, etc.)

Excellent Very Good Good Fair Poor

Space along beach and around pool

Excellent Very Good Good Fair Poor

Layout of property

Excellent Very Good Good Fair Poor

Size of property

Excellent Very Good Good Fair Poor

Pool/patio upkeep

Excellent Very Good Good Fair Poor

Overall property upkeep

Excellent Very Good Good Fair Poor

Fitness Center

Excellent Very Good Good Fair Poor

Tennis Court

Excellent Very Good Good Fair Poor

BBQ

Excellent Very Good Good Fair Poor

Please rate the following regarding your expectation vs. experience for the UNIT

Appointments, Furnishings, Amenities, etc.

Excellent Very Good Good Fair Poor

Cleanliness

Excellent Very Good Good Fair Poor

Toiletries provided

Excellent Very Good Good Fair Poor

Unit location within property

Excellent Very Good Good Fair Poor

Configuration of bedding

Excellent Very Good Good Fair Poor

Working order of items in unit

Excellent Very Good Good Fair Poor

Please rate the following TECHNOLOGY provisions, in terms of importance to you, with #1 being the most important

Flat screen TV’s

1 2 3 4 5

Wireless access

1 2 3 4 5

Free local calls

1 2 3 4 5

Free calls back to the U.S.

1 2 3 4 5

Web site features

1 2 3 4 5

During your stay, how well did we fulfill these services?

Greetings with a smile

1 2 3 4 5

Housekeeping

1 2 3 4 5

Property maintenance (if needed)

1 2 3 4 5

Inquiries at the front desk (speed)

1 2 3 4 5

Inquiries at the front desk (helpfulness)

1 2 3 4 5

Please write a few words in the following boxes

What did you LIKE about our property for suiting your families’ needs?

What would you SUGGEST we add/change regarding your families’ needs?

Additional Comments

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