Frequently Asked Questions

Your Questions, Answered!

Check in Time

Check in time is at 4:00 PM. Please take note of anything damaged or missing in your condo and report it to the front office, so that you will not be incorrectly charged for damages.

Check out Time

To ensure a high level of service for every one of our guests, check-out is at 12:00 PM. Just as you had the pleasure of enjoying a clean unit upon your arrival with us, we would like to render the same service to other incoming guests. Please be respectful and check out on time.

Office Hours
High Season

(December to March – specific dates change annually)
Monday-Friday – 9am to 5pm
Saturday – 9am to 5pm
Sunday – Closed

Low Season

(March to December – specific dates change annually)
Monday-Friday – 9am to 5pm
Saturday – 9am to 1pm
Sunday – Closed

*Special holiday hour information will be posted at the office

Office Numbers

Office Number Dial 1000 or (345) 945-5820
Fax Number (345) 945-5917
Emergency ONLY (345) 926-0703


In consideration of the laws of the Cayman Islands, NO nude sunbathing or sunning may be done on the Coral Stone Club Condos property.


For your convenience, we have a luggage cart available near the office. Please return it promptly after each use. If you need assistance, please dial 1000 from your unit.


The Cayman Islands enjoy a perfect tropical climate with an average year-round temperature of 84 degrees during the summer and 75 degrees during the winter. The ocean temperature ranges from 75 to 85 degrees.

Credit Cards

Major credit cards are accepted throughout the island. Coral Stone Club Condos accepts MasterCard, VISA and American Express.


Rental guests pay a 7% gratuity tax on the Gross Rental Rate, which is included in your room charges paid prior to your arrival. If you are particularly pleased with a service or housekeeper, and would like to reward them, it is acceptable to do so upon departure either personally or through the front office.


Receptacles to dispose of your garbage are located in two areas (1) the front entrance in the gated area and (2) to the south end of the property. Please place garbage inside the bins. If an area is full, please dispose of it in the alternate location.


The Cayman Islands electricity is the same as the U.S., which is 110 volts, 60 cycles. Visitors from countries other than U.S. may need to use adapters. Electricity is generated by diesel generators which is a costly method compared with many communities. Please help us conserve energy whenever possible.


Customs Department 949-4579
Call for general information and questions regarding purchases and gifts to be brought into or taken out of the country.

Currency Exchange

The U.S. dollar is widely accepted in the Cayman Islands. If US currency is used for payment, change will likely be given in CI. Our currency is similar to the U.S. and consists of 1 cent, 5 cent, 10 cent, and 25 cent coins. Paper currency is in the form of $1 (blue), $5 (green), $25 (brown), $50 (blue), and $100 (orange) bills. The exchange rate is fixed at $1 U.S. = $0.80 CI, but please call the front desk for the latest exchange rate.

Housekeeping Service

While staying at Coral Stone Club Condos, you will receive daily housekeeping service except for Sunday and major holidays. See “More abut Grand Cayman” for a list of holidays. Housekeeping is between 8:00am and 4:00pm.
A specific time for service may be requested, however it is not guaranteed. Every day you will receive fresh towels along with general cleaning. Every other day the sheets will be changed. If you require more towels, please call the office by dialing 1000. Please note, each unit has been supplied with beach/pool towels, which are blue.


Immigration Office: 949-8344
For questions and information regarding documentation required, and for any extensions of your stay, you MUST contact the Immigration Office so you may have your white slip changed to remain in the country legally.

Lost & Found

Please check with the front office for any missing or misplaced items. The Coral Stone Club cannot assume responsibility for any missing items left behind.
Found items will be held for 30 days. After the time period, if we are not notified, items will be given to charity. Mailing items can be expensive, however we will mail them if you are willing to pre-pay the mailing charges.